Hi! I am Heather Smith Franks and I am the Data Manager at Jeffreys Grove. I have worked in WCPSS for 17 years in numerous roles. I am originally from Western NY, but I grew up in Eastern NC. I have lived in Raleighwood since 2000. I have 2 children; my daughter is an adult, and my son is in high school. I enjoy spending time with friends and family, making memories with lots of laughter. Hanging at the beach, listening to live music or supporting my ECU Pirates are some of my favorite things to do in my free time.