Wake County has created a website for technical help.  You can access that full website here.

Below are some quick links to take you directly to some of the answers to questions you may have.

• Internet Security Sign In (the green box that pops up sometimes)
• Logging in to the Wake ID Portal (Grades K-2)
• Logging in to the Wake ID Portal (Grades 3-5)
• Wake County Chromebook Information
  • Clearing Cookies (this helps with slow loading and accessibility)
  • Resetting your Chromebook (this should be a last resort if nothing else works)
• Setting Up Your Mobile Hotspot

Ms. Starkey also has information on her website that may answer questions.  That site is located here.

You can email Ms. Starkey at jstarkey@wcpss.net with any technical questions.