• WCPSS Crisis Resource Guide

     

    • School Based Team – WCPSS Crisis Resource Guide

      For questions regarding NC Medicaid status, plan, or benefits:

      Website: Home | NC Medicaid Managed Care (ncmedicaidplans.gov)

      Phone: 1-833-870-5500 (TTY: 711 or RelayNC.com)
      Hours of operation: 7 a.m. to 5 p.m., Monday through Saturday

       

      For information or referral to treatment for individuals with Alliance Medicaid (this may be referred to as “Tailored Plan”) or uninsured:

       

      • Wake Co. Crisis Services:

        • For a medical or life-threatening emergency, you can contact 911 and request a “CIT Officer.” These first responders have gone through Crisis Intervention Training to work with individuals with a mental health, substance use, intellectual or developmental disability. 

        https://nami-wake.org/support-and-education/education/crisis-intervention-training/

         

        • Mobile Crisis

        24/7 assessment and triage for crisis response. A mental health professional will triage over the phone and if needed will go into the community to evaluate for safety and provide crisis stabilization services. Request Mobile Crisis through Alliance Health Crisis Line # 877-223-4617

         

        • KidsPeace, Mobile Outreach Response Engagement and Stabilization (MORES)

        Provide mobile crisis support for youth. In addition, for Alliance Medicaid individuals, they can provide ongoing support for case management and referral needs up to 8 weeks.

        Hours: 7 days a week, from 10am-10:30pm. Crisis calls after hours will be directed to the mobile crisis service noted above.  

        (484) 215-6756

        https://www.kidspeace.org/the-hope-center/

         

        • UNC Wakebrook Crisis and Assessment (CAS), 24 hours walk-in crisis facility

        107 Sunnybrook Rd.

        Raleigh, NC 27610

        (984)974-4800

        https://www.uncmedicalcenter.org/uncmc/hospitals-locations/profile/unc-health-care-crisis-and-assessment-services-at-wakebrook/

         

        • Monarch Behavioral Health Urgent Care, no appointment necessary

        319 Chapanoke Road, Suite 120
        Raleigh, NC 27603
        (919) 703-2845

        https://monarchnc.org/behavioral-health-urgent-care/

         

        • Holly Hill Hospital – Children’s Campus

        201 Michael J. Smith Lane
        Raleigh, NC 27610

        (919) 250-7000

        https://hollyhillhospital.com/
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