Chrome Browser Support

  • Student login issues off-campus

    Click here for sign on issues 

    Make Sure Chrome Is Updated

    1. In top right corner of browser, click the 3 dots and choose Settings.

    an image of the Chrome browser showing the three dots in the upper right corner and the Settings location

    2. On the left sidebar, click About Chrome. Update if needed.

    Click about Chrome to update the browser

    Clear Cache/Browsing History

    NOTE: This can sometimes help with login issues to different websites.

    1. In top right corner of browser, click the 3 dots and choose Settings.

    an image of the Chrome browser showing the three dots in the upper right corner and the Settings location

    2. Under Privacy and Security, choose Clear Browsing Data.

    An image showing the location of Clear Browsing Data under Privacy and Security on the Chrome browser

    3. Clear all for all time. Then close the browser and reopen.

    An image of the Chrome browser with all time circled

    Syncing Bookmarks (for staff)

    Log into WakeID and see your avatar or initials in the top right. Click on it and make sure "Sync is ON" and it is your ___@wcpss.net account.

    If so, anytime you log into Chrome, your bookmarks and autofill will be there.