Interpersonal Skills and Teamwork

The ability to work effectively with others, especially to analyze situations, establish priorities and apply resources for solving problems or accomplishing tasks.

Communication

The ability to effectively exchange ideas and information with others through oral, written or visual means.

Integrity and Professionalism

Workplace behaviors that relate to ethical standards, honesty, fairness, respect, responsibility, self-control, criticism and demeanor.

Problem-Solving

The ability to identify problems and potential causes while developing and implementing practical action plans for solutions, as well as skills involving basic math, the use of a calculator and the ability to interpret word problems.

Initiative and Dependability

Workplace behaviors that relate to seeking out new responsibilities, establishing and meeting goals, completing tasks, following directions, complying with rules and consistent reliability.

Information Processing

The ability to acquire, evaluate, organize, manage and interpret information and to pay attention to detail.

Adaptability and Lifelong Learning

The ability to learn and apply new knowledge and skills and adapt to changing technologies, methods, processes, work environments, organizational structures and management practices.

Entrepreneurship

The knowledge and skills necessary to create opportunities and develop as an employee or self-employed business owner.

Communication

• Communicate effectively and professionally when interacting with peers, faculty, staff and guests using the English language verbally and in written form
• Follow verbal and written instructions in the English language

Physical Strength and Abilities

• Sit in a classroom environment
• Move about in classroom to work in groups/teams
• Use critical-thinking skills to make decisions
• Read and follow directions

Mobility and Motor Skills

• Move freely, quickly and safely in a classroom environment
• Operate a computer or assignments or during inclement weather

Sensory

• Hear voice instructions in a classroom environment
• Hear equipment alarms
• Read printed and written instructions
• Feel the computer keyboard to touch type.

Interpersonal and Emotional

• Work cooperatively with other students and instructors
• Complete an equitable share of duties
• Follow directions of instructors and fellow students
• Remain calm in a changing environment
• Self-manage medical and emotional conditions

Communication

• Communicates effectively and professionally when interacting with peers, faculty, staff and guests using the English language verbally and in written form
• Follows verbal and written instructions

Physical strength and stamina

• Able to lift and move stock and supplies up to 30 pounds
• Able to stand and move about for up to 8 hours
• Able to complete cleaning responsibilities requiring stooping, bending and climbing
• Able to use a hand-held fire extinguisher

Mobility and motor skills

• Works with hands
• Moves freely, quickly and safely in a close environment
• Works in coordination with other students
• Safely manipulates small equipment and equipment controls
• Safely pours and measures liquids, including chemicals
• Safely handles chemicals
• Performs repetitive tasks required in a cosmetology salon

Skills and Abilities

• Ability to work with others, as a team and in close quarters
• Ability to meet performance standards for assigned tasks and duties
• Ability to take initiative
• Ability to work in a fast-paced, multi-tasking, hands-on environment
• Problem-solving skills
• Ability to communicate clearly and concisely
• Ability to follow oral and written instructions and meet performance standards
• Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Tell time using an analog clock
• Understand written recipes, procedures, prep lists and other related notes and print them prior to attending class
• Manage personal workflow under time pressure and resolve questions and problems with instructor
• Self-manage medical and emotional conditions

Physical Demands

• Ability to stand and/or walk throughout the entire class
• Subject to cleaning chemicals, heat, moisture, steam, humidity, open flames, cooking odors, refrigeration/freezer temperatures, loud noises and occasional wet floors
• Use and/or operate knives, power equipment, cooking equipment and cleaning equipment
• Ability to lift upwards of 50 pounds, stand for up to eight hours, walk quickly, use hands/fingers to handle or feel, reach with hands and arms, climb or balance, and talk or hear
• Be required to stoop, kneel, crouch or crawl and taste or smell class preparations
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision and depth perception
• Provide doctor’s note allowing student to work with common food allergens, while pregnant, and/or short-term trauma/disability
• No support animals shall be allowed in the kitchen area

Emotional Intelligence

Includes self-regulation, self-awareness, motivation, social skills, empathy, understanding your own emotions as well as those of others.

• Recognizing/controlling your own emotions, and those of others
• Showing empathy and expressing emotions appropriately
• Being motivated, willing to put in effort
• Demonstrating strong social skills 
• Resilience – overcoming adversity and having a positive attitude
• Knowing how to effectively communicate with children at their developmental level
• Effectively communicate with coworkers and family members

Communication Skills

Being able to communicate not only with students but also families and coworkers verbally, in writing and digitally, such as email, text or chat. Use of conventional writing such as organization, grammar, spelling and punctuation.

• Having/building good relationships with students, families and coworkers
• Modeling positive interactions in real world situations 
• Ability to use non-verbal cues such as body language to increase understanding
• Active listening to increase understanding
• Breaking down large tasks/batches of information into clear, small chunks to improve understanding

Patience

Has a positive impact on student success and helps people feel valued and respected, as well as feeling more comfortable sharing and participating in class.

• Self-reflection
• Positive behavior management
• Having realistic goals
• Active listening
• Student engagement

Physical Abilities

Able to create an engaging and safe learning environment with mobility and agility.

• Ability to engage in active play and movement
• Being on your feet for long periods
• Ability to lift and carry children, equipment, and supplies
• Dexterity to handle small items such as art/craft materials
• Leading movement-based learning such as running, jumping, dancing, etc.
• Balance and Coordination to maintain stability during physical activities
• Being able to kneel and bend to assist/interact with children at their eye level
• Having visual and hearing ability to monitor and observe children’s activities/behaviors, and ensure a safe environment

Problem Solving Skills

Helps teachers handle challenging situations, make appropriate judgments, and diffuse conflicts.

• Modeling problem solving for and with children
• Opportunities for children to work together on activities like storytelling, group art, and outdoor games
• Working on a life problem that is getting in the way of a child’s learning
• Approaching challenges/problems creatively, and collaboratively focusing on solutions
• Being flexible and able to adjust to changing schedules, needs of children and classroom dynamics 
• Making sound decisions/judgments on the spot

Strong Work Ethic

The values and principles that influence your commitment and ability to complete tasks/duties with quality and in a timely manner in the workplace.

• Being in the classroom every day and on time
• Demonstrating enthusiasm for your work
• Consistently completing assigned tasks/duties of your job independently
• Taking responsibility and being accountable for your actions
• Demonstrating competence, respect and acting with integrity
• Managing time effectively
• Taking the initiative to be self-organized
• Working for the best outcomes for children, families and your employer

Professionalism

Behaviors and skills that respect others and set you up for success.

• Dressing appropriately and looking clean/neat
• Taking care of your physical and mental health
• Having emotional stability
• Speaking clearly and politely to children, families and coworkers
• A calm demeanor even in high stress/pressure situations
• Demonstrating an understanding and respect for diverse backgrounds and cultures
• Being able to maintain focus with multiple interruptions, noises, distractions and unanticipated circumstances 
• Teamwork/Collaboration

Visual acuity

Sufficient to assess patients and their environments and to implement the care plans that are developed from such assessments.

• Detect changes in skin color or condition.
• Collect data from recording equipment and measurement devices used in patient care.
• Draw up the correct quantity of medication into a syringe, if applicable.

Hearing ability

Sufficient to assess patients and their environments and to implement the care plans that are developed from such assessments.

• Detect sounds related to bodily functions using a stethoscope.
• Detect audible alarms within the frequency and volume ranges of the sounds generated by mechanical systems that monitor bodily functions.
• Communicate clearly in telephone and radio conversations.
• Communicate effectively with patients, family members, bystanders, and with other members of the healthcare team.

Olfactory ability

Sufficient to assess patients and to implement the care plans that are developed from such assessments.

• Detect foul or unusual odors of bodily fluids or spoiled foods.
• Detect smoke from burning materials.
• Utilize smell to obtain information about the patient’s overall condition.

Tactile ability

Sufficient to assess patients and to implement the care plans that are developed from such assessments.

• Detect changes in skin temperature.
• Detect unsafe temperature levels in heat-producing devices used in patient care.
• Detect anatomical abnormalities, such as subcutaneous emphysema, crepitus, edema, or infiltrated intravenous lines.

Strength and mobility

Sufficient to perform patient care activities and emergency procedures.

• Safely transfer patients in and out of bed.
• Perform airway management in a narrow hallway.
• Hang intravenous bags at the appropriate level.
• Perform cardiopulmonary resuscitation in a moving ambulance.
• Able to lift 75 pounds.

Fine motor skills

Sufficient to perform psychomotor skills integral to patient care.

• Safely dispose of needles in sharps containers.
• Accurately place and maintain position of stethoscope for detecting sounds of bodily functions.
• Manipulate small equipment and containers, such as syringes, vials, ampoules, and medication packages to administer medications, as applicable.

Physical endurance

Sufficient to complete assigned periods of clinical practice and participate in prehospital care.

• Lift a minimum of 75 pounds without assistance and 150 pounds with assistance from ground level, down multiple flights of stairs, or during prolonged extrication from uneven terrain.
• Perform two minutes of uninterrupted CPR at the correct depth and rate.
• Perform rapid egress with a patient from an unsafe scene.
• Maintains contact with patients in need for extrication in various positions or confined spaces for prolonged periods of time.

Communication

Ability to speak, comprehend, read, and write in English sufficient to meet the need for accurate, clear, and effective communication.

• Proficiently read, write, and comprehend patient’s known medications, medical history, and allergies.
• Establish communication and rapport with patient to elicit information necessary for medical diagnosis.
• Provide emotional support and explanation of procedures to patients and family members.
• Clearly provides or follows instructions for scene management, as part of the national incident management system, or to patients, bystanders, or other members of the healthcare team.

Emotional stability

• Sufficient to function effectively under stress, to adapt to changing situations, and to follow through on assigned patient-care responsibilities.
• Emotional stability and mental alertness before, during, or after the performance of patient care.
• Maintaining a calm and efficient manner in high-stress situations. Initiating, and participating in, calm and professional interactions with patients, preceptors, faculty, supervisors, and peers.
• Effectively communicate in a manner that is culturally sensitive and intended to improve the patient outcome.

Cognitive ability

Sufficient to collect, analyze, and integrate information.

• Possesses the knowledge to make clinical judgments and management decisions that promotes positive patient outcomes, particularly quickly in high-stress environments.
• Demonstrates and discusses assessment findings with principles of anatomy, physiology, epidemiology, pathophysiology, psychosocial impact, presentations, prognosis, and management of a prehospital patient.
• Integrate and synthesize the multiple determinants of health and clinical care for prehospital patients.

• Have sufficient visual capacity to read prints, schematics and other documents, as well as meters and testers
• Not have a debilitating fear of heights, crawl spaces or confined spaces
• Be capable of hearing equipment running and/or operating to determine if working correctly
• Be able to communicate with co-workers at a moderate distance without line of sight
• Be able to identify wire, components and supplies by color code
• Be able to climb ladders up to 35 feet in length
• Be able to lift objects weighing up to 50 pounds and install equipment overhead
• Be capable of working with many types of tools and be able to wear a tool pouch for up to 10 hours per day
• Must not have a fear or anxiety of getting clothes or hands dirty
• Must be able to locate and interpret N.C. General Statues, city codes, department rules and regulations
• Be able to wear hard hats, safety glasses, steel-toe shoes and other safety-related equipment as required by the industry

For Air Conditioning, Heating & Refrigeration, students must also meet the following

• Be able to tolerate exposure to noxious chemical compounds, including but not limited to acids, acid-like chemicals, solvents, glues, cleaners, oils and refrigerants
• Be able to work with hands (mechanical coordination skills)
• Must not have a debilitating fear of insects, spiders, snakes, lizards or vermin
• Sufficient physical endurance to work in extreme thermal environments
• Sufficient motor function to execute movements required to install and service HVACR systems, including heat pumps and furnaces

For Electrical Systems, students must also meet the following

• Be able to clearly distinguish primary colors
• Have good peripheral vision and depth perception
• Be capable of hearing tones of various pitches emitted by testers and meters

Critical Thinking Skills

• Undertake effective research to build on professional expertise and inform decision making
• Evaluate the effectiveness of a variety of specific technical or professional interventions
• Accurately follow course syllabi, directions for assignments, laboratories or other course activities
• Exercise sound judgment with the benefit of information, knowledge and skills​

Mobility/Motor Skills

• Sufficient motor skills to perform physical activities related to common information technology occupations, including technical support, computer programming, network administration and data analysis

Tactile Skills

• Tactile skills may be required to work with computer input devices, as well as other information technology hardware, such as peripherals and networking equipment.

Auditory Skills

• Understand and interpret audio alerts issued by information technology hardware, such as a computer or network device

Visual Skills

• Viewing information output from a variety of computer programs displayed on a computer screen or remote terminal
• Viewing content in an online lab environment
• Viewing computer equipment components

Communication Skills

• Communicate with clarity and precision using appropriate information technology terminology and concepts
• Efficient, effective, accurate and timely communication using a range of communication media as appropriate to the purpose and audience, (e.g., in-person meetings, telephone, letters/memos, email, web-conferencing)
• Comprehension and understanding of spoken and written language with fluency
• Understand nonverbal information and cues in interpersonal encounters

Interpersonal Skills

• Ability to nurture mature, sensitive and effective relationships
• Ability to adapt to changing environments and work-related challenges
• Establish rapport with instructors, classmates, stakeholders, clients and colleagues
• Work cooperatively and with honesty and integrity with peers, faculty, and colleagues​
• Emotional health and maturity to enable meaningful interactions with classmates, instructors and professional colleagues
• Development of conflict-resolution skills and the ability to negotiate conflicting attitudes and opinions
• Maintain hygiene and dress requirements for an office setting

Behavioral Skills

• Prompt attention to and completion of all responsibilities attendant to the occupation
• Integrate constructive criticism received from both on-campus and off-campus learning settings
• Dress appropriately in college settings and in a manner befitting the profession in Work-Based Learning placement
• Effectively handle stress by using appropriate self-care, Student Support services and developing supportive relationships with colleagues, peers and others

Critical Thinking abilities

Sufficient for clinical judgment.

• Identify cause and effect relationships in clinical situations
• Follow nursing care plans/care maps

Interpersonal abilities

Sufficient to interact with individuals, families, and groups from a variety of social, emotional, cultural, and intellectual backgrounds.

• Establish rapport with patients, families, and colleagues

Communication abilities

Sufficient for interaction with others in verbal and written form.

• Collect data
• Explain treatment procedures
• Document and interpret nurse aide actions and patient and family responses

Physical abilities

Sufficient to move from room and maneuver in small spaces.

• Moves around in patient’s rooms, workspaces and treatment areas
• Administers cardio-pulmonary procedures
• Able to lift/maneuver 30 pounds

Gross and fine motor abilities

Sufficient to provide safe and effective nurse aide care.

• Move, calibrate, use equipment and supplies
• Lift, transfer, and position mobile and immobile patients

Auditory ability

Sufficient to monitor and assess health needs.

• Hears monitor alarm, emergency signals, auscultatory sounds, cries for help

Visual ability

Sufficient for physical observation, performance of nurse aide procedures and maintenance of environmental safety.

• Observes patient responses, such as skin color, facial expression
• Monitors vital signs
• Reads records

Tactile ability

Sufficient for physical observation and performance of nurse aide procedures.

• Perform nurse aide procedures

Emotional stability and mental alertness in performing patient care

Maintaining a calm and efficient manner in high-stress/pressure situations with patients, staff, supervisors and colleagues.

• Reach, manipulate and operate equipment necessary for laboratory work
• Not have a debilitating fear of small spaces or heights
• Make accurate measurements with test equipment and/or measuring instruments
• Repair and/or replace defective components
• Communicate with others to accurately gather information relevant to defects in equipment, components and/or products, as well as locations
• Be able to interpret and work from blueprints and understand welding symbols correctly
• Be able to climb ladders up to 35 feet in length while carrying tools and equipment
• Be able to lift objects weighing up to 50 pounds and install equipment overhead
• Be able to understand orders, instructions and descriptions and be able to read and comprehend technical manuals
• Be able to wear hard hats, safety glasses, steel-toe shoes and other safety-related equipment as required by the industry
• Not have a fear of fire or welding sparks
• Be able to work with hands
• Not have a fear of getting clothes or hands dirty
• Be able to locate, interpret and apply the rules of the American Welding Society and the American Society of Mechanical Engineering welding codes
• Be able to identify welding electrodes, filler wire and supplies by welding code